Shipping policy

SHIPPING POLICY

Last updated: February 28, 2026

Thank you for choosing Top Tier Coffees! We roast your coffee fresh to order and ship it directly to you.

PROCESSING TIME

Orders are typically processed and roasted within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email when your order ships with tracking information.

SHIPPING METHODS AND RATES

We ship via USPS and other carriers within the United States. Shipping costs are calculated at checkout based on your location and order size.

DELIVERY TIMES

• Standard Shipping: 3-7 business days after processing
• Expedited options may be available at checkout

Please note: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control.

SHIPPING LOCATIONS

We currently ship within the United States. International shipping is not available at this time.

ORDER TRACKING

Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment's progress.

DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or goes missing in transit, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue, which may include reshipping your order or issuing a refund.

FRESH COFFEE GUARANTEE

We roast all coffee fresh to order to ensure maximum freshness and flavor. Coffee is best consumed within 2-4 weeks of the roast date for optimal taste.

CONTACT US

If you have questions about shipping or need to modify your order, please contact us as soon as possible through our website.